1. Coverage

VK WINTEC LLP provides a limited warranty on hardware products against defects in materials and workmanship under normal use. The specific warranty period is listed on the WooCommerce product page and begins from the date of retail purchase.

2. Exclusions

This warranty does not cover:

• Damage resulting from misuse, accident, modification, or unauthorized repair.
• Cosmetic damage, including but not limited to scratches, dents, and broken plastic.
• Normal wear and tear.
• Products without valid proof of purchase from VK WINTEC LLP or an authorized retailer.

3. Claim Steps

To initiate a warranty claim:

1. Contact support at admin@vkwintec.net with your order number.
2. Provide a clear description and photos/videos of the defect.
3. Include your proof of purchase.
4. Our team will respond with instructions for returning the item, if necessary.