Eligibility for returns

We accept returns for most physical products within 7 days of delivery. Returned items must be unused, in original condition, packed with accessories, labels, and tags, and returned in the original or secure packaging. Products that do not meet these conditions may not qualify for a return, exchange, or refund.

Starting a return

Contact our support team with your order details to request a return. Once approved, we will provide return instructions. Pack the item safely, include proof of purchase, and follow the return instructions provided by VKWINTEC LLP.

Phone: +91 98454 54445
Email: admin@vkwintec.net

Refund process

After the returned item reaches us, it will be inspected. Eligible refunds or exchanges are typically processed within 3 business days of receiving the return. Once processed, the refund is issued to the original payment method and you will receive confirmation.

Non-returnable items

Items damaged through misuse, items not returned in their original condition, and items marked final sale or clearance may not be returned or refunded. Any category-specific exception will be stated on the relevant WooCommerce product page.

Damaged or incorrect items

If an item arrives damaged, defective, or incorrect, contact us promptly. Depending on product availability and your preference, we will arrange an appropriate replacement or a full refund for an eligible claim.

Contact details

VKWINTEC LLP
#219, 1st Main Road, Sapthagiri Residency, Muthuraya Nagar, Bengaluru, Karnataka 560059
Phone: +91 98454 54445